YOUR PRIVACY IS IMPORTANT

I am totally committed to protecting the privacy of my site visitors and customers, I fully appreciate and respect the importance of privacy on the Internet. In accordance with relevant data protection legislation, I will not disclose information about my customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.

YOUR CONSENT

I will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to my site) without your permission.

COMMUNICATION & MARKETING

If you have made a purchase from my store I may, with your permission, occasionally update you on our latest products, news and special offers via email. All of my customers have the option to opt-out of receiving marketing communications from me and/or selected third parties. If you do not wish to continue to receive marketing from me and/or selected third parties on checkout.

COOKIES

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with me then your computer will store an identifying cookie which will save you time each time you re-visit our site, by remembering your email address for you. I use a combination of cookies that support the functionality of my site to enhance your experience and cookies from third parties that are used for marketing purposes. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

GOOGLE REMARKETING

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to my site. It could mean that I advertise to previous visitors who haven’t completed a task on my site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to my site. Of course, any data collected will be used in accordance with my own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

THIRD PARTY SITES

My site may contain links to and from the websites of my partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that I do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

CHECKING YOUR DATA

If you wish to verify the details and personal data you have submitted to me you may do so by contacting me via the e-mail address given below. My security procedures mean that I may request proof of identity before I reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which I take in response to a request from someone using your e-mail and password. I would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.

CORRECTING YOUR DATA

If the personal data you have submitted is incorrect or incomplete, you have a right to request rectification of your data. You can do so by contacting me via the e-mail address given below. 

CONNECTING WEARABLES

If you want to connect your wearables to the application, we will request permissions to access the necessary data, ensuring that services like Health Connect on Android and Apple Health on iOS are installed on your device. If you're using an Android device, we will also request additional permissions to enable seamless data synchronization in the background.

FITNESS DATA PERMISSIONS

We collect fitness diagnostics data from your synced wearables to improve user experience and provide personalized services for our trackers. The data collected may include physical activity levels, and other fitness-related metrics. For an example our "Step Tracker" will use Steps Record for the functionality of the widget.

REQUESTING DATA DELETION

We respect your right to privacy and provide you with the option to delete your personal data at any time. You can request the removal of your information by visiting https://members.bfitfitness.com.au/account-delete or by navigating to Account Settings → Delete Account within the app. Once your request is submitted, we will process the deletion in accordance with our data retention policies, ensuring that your information is permanently removed from our systems.

DATA RETENTION AND DELETION

We will only store your information as long as necessary to fulfil the purposes for which the information is collected and processed or, where applicable law provides for longer storage and retention periods, for the storage and retention period required by law. After that your personal information will be deleted.

CONTACTING ME

I am always pleased to hear from my customers (even if it is a complaint!). I am always grateful for any time you spend providing me with the knowledge I need to ensure my customers are completely satisfied. I want you to return to the site and to recommend me to your friends and family. If you have any questions or feedback about this statement, or if you would like me to stop processing your information, please do not hesitate to contact me at [email protected]

RISKS OF PRODUCT USE

The information and services provided across all B-Fit Fitness platforms — including but not limited to our websites, meal plans, coaching, and exercise programs — are not a substitute for direct, personal, professional medical care, diagnosis, or treatment. B-Fit Fitness does not employ licensed healthcare professionals, and nothing within our services or on our websites should be considered medical advice.

You are solely responsible for consulting your physician, general practitioner, or another qualified healthcare provider before commencing any diet, training plan, or lifestyle change, especially if you have any pre-existing medical conditions, injuries, or concerns.

By participating in any B-Fit Fitness program, you:

• Acknowledge and accept full responsibility for your own health and well-being;
• Understand and accept that there are inherent risks associated with engaging in physical activity and following dietary recommendations;
• Voluntarily assume all associated risks, including but not limited to injury, illness, adverse reactions, or death;
• Agree not to participate if you are in poor health or have a physical or mental condition that makes exercise or dietary changes unsafe without medical clearance;
• Release and hold harmless B-Fit Fitness, its employees, contractors, affiliates, and program creators from any liability, loss, damages, claims, or costs that may arise from participation in our services.

This applies whether the participant is currently in good health or otherwise. As with any exercise or nutrition program, misuse, lack of adherence, or inappropriate execution may result in injury or complications — for which B-Fit Fitness bears no responsibility.

We do not and cannot guarantee results. You use our programs, coaching, and content entirely at your own risk.

INTELLECTUAL PROPERTY AND CONTENT USAGE

All content provided by B-Fit Fitness — including, but not limited to, workouts, meal plans, videos, digital guides, templates, training materials, and brand assets — is protected under intellectual property laws and is the sole property of B-Fit Fitness.

By accessing our content, you agree that you will not reproduce, distribute, repurpose, share, or resell any of our material, either partially or in full, without express written consent.

Any unauthorised use or breach of these terms will result in immediate termination of your access and may result in legal action.

PAUSE POLICY

We understand that life happens and you may need to pause your coaching or training program. We offer the option to pause your subscription for up to 12 weeks under the following conditions:

• If you are outside your initial 12-week minimum commitment, you may pause at any time within the 12-week window.
• If you are within your 12-week minimum commitment, you may still pause, however, a 1-month advance payment is required to retain your position and ensure seamless access upon return.

To request a pause, please email [email protected] with at least 7 days’ notice.

GENERALLY EXPECTED RESULTS

Our programs are designed to support you in achieving improved health, fitness, and body composition. However, individual results will vary based on factors such as consistency, genetics, lifestyle, medical history, and adherence.

While many clients have achieved incredible outcomes, B-Fit Fitness does not guarantee fat loss, muscle gain, strength improvements, or any specific transformation. Your dedication, behaviour, and effort are crucial to your results.

TESTIMONIAL DISCLAIMER

All client testimonials and before-and-after transformations shared via B-Fit Fitness platforms are genuine. However, they are not to be interpreted as typical or guaranteed results.

These examples represent what is possible with full commitment and should not be seen as a promise of outcomes. Your personal results may differ based on a range of individual factors.

IMPORTANT RECURRING SUBSCRIPTION BILLING INFORMATION

By subscribing to our service, you agree to an initial commitment period of twelve (12) weeks, during which cancellations, refunds, or downgrades will not be permitted. Your subscription will automatically renew at the end of the commitment period on a recurring basis unless canceled in accordance with our cancellation policy.

To cancel your subscription after the eight-week commitment period, you must provide notice at least seven (7) days before your next billing cycle. Any cancellations requested before the completion of the commitment period will not be processed, and you will be responsible for the full subscription fees for the duration of the commitment.

By purchasing a B-Fit Fitness subscription, you acknowledge and agree to:

• Automatic renewal at the end of each billing cycle unless cancelled in accordance with our policy;
• No refunds under any circumstances, including for subscription services, once-off programs, or digital products;
• Cancellation requests must be submitted via email to [email protected] at least 7 days before your next scheduled payment;
• If you have received or redeemed a promotional offer or product (e.g., supplements, clothing, headphones), no refunds will be processed under any condition.

You are responsible for managing your subscription and communicating with our support team in a timely manner.

PAYMENT POLICY

By signing up for any B-Fit Fitness service, you authorise us to debit your nominated payment method for agreed-upon fees. You confirm that you are authorised to use the card or account provided.

If a payment fails:

• You will be notified immediately;
• You have 7 days to update your payment method or resolve the issue;
• If not resolved, B-Fit Fitness reserves the right to remove your access to coaching, resources, training programs, and platforms without notice.

We reserve the right to pursue any outstanding debts through debt collection if payments are not made within a reasonable timeframe.

TERMINATION OF SERVICES

B-Fit Fitness reserves the right to terminate or suspend your subscription or access to any of our services at any time, with or without cause, including but not limited to:

• Breach of these terms and conditions;
• Abuse, harassment, or misconduct within our community spaces;
• Actions that present a risk to our clients, business, or reputation.

QUESTIONS OR SUPPORT

If you have any questions about these terms or require assistance, please contact our team at: [email protected]

We are here to help and will get back to you as soon as possible.